Communication Skills
Module Overview
“Improving your communication skills is a lifelong process.”
It is important for leaders to be able to communicate effectively, and in a clear, professional manner to staff, vendors, customers and supervisors.
In this module managers will learn how to communicate well, what to say and what not to say, and how clear communication skills will help you achieve your goals.
This module covers delegating tasks, offering praise, providing feedback, non-verbal communication and consistency.
