What’s Your Story?
Donald Miller, author of Building a StoryBrand: Clarify Your Message So Customers Will Listen, wrote, “The only reason our customers buy from us is because the external problem we solve is frustrating them in some way. If we can identify that frustration, put it into...trainingGrid® 11.0 Release
3-Step Plan for Effective Training
Your customers have a lot of choices, so why should they choose you over your competition? The answer is all around you. It’s your staff. Your team members make or break customer loyalty through the service they provide. This goes far beyond what you might think of as...
Top 5 Trends in Employee Development
Leaders in human resources have identified some top trends in employee development that should capture the attention of training administrators, managers, and supervisors across all industries. The over-arching theme of trends points to one thing: learning is...Follow Us!