What Are Your Training Goals?
Think back on your last training session. Did you just talk about the new product promotion, or did you explain why it’s important? Did you mention customer service or just remind employees to smile? Did you tell team members exactly what you expect from them and how...
5 Most Effective On-the-Job Training Strategies
Sad but true – employees disappoint us sometimes. Some lack the motivation to try new tasks, others seem unwilling to take on greater responsibilities. Before you label these employees as lazy, consider that the root of these behaviors may be employees’ fears of...
Responsible Tobacco Sales Training
When it comes to regulated products such as tobacco, your sales strategy has as much to do with compliance as it does with the products you offer. Every state has laws restricting the sale of tobacco products to minors, and those laws mean business. Breaking them, or...
How Outdoor Signage Impacts Sales
Two-and-a-half seconds. That’s how much time you have to draw an outside customer into your store. Is your window signage getting the job done? Window signs and displays not only promote particular products or services, they also give you a golden opportunity to...Follow Us!