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Focus on Holiday Safety
Odds are your Christmas tree is not going to burn down your building (but water it well, anyway). Chances are also good that nobody’s going to eat a Poinsettia (it's a myth that they're poisonous, anyway). And you can probably bet that your assistant manager is not...
Featured Article
Focus on Holiday Safety
Odds are your Christmas tree is not going to burn down your building (but water it well, anyway). Chances are also good that nobody’s going to eat a Poinsettia (it's a myth that they're poisonous, anyway). And you can probably bet that your assistant manager is not...
Recent Articles
Exit Interviews that Enlighten
Your favorite employee is leaving (or maybe it’s your least favorite employee) and you’ve heard enough about exit interviews to know you should conduct one, but you can’t help thinking, “What’s the point?” After all, good employees on their way out don’t want to burn...
Are You a Target?
Crime is costly. The financial losses from theft alone exceed over $50 billion per year. Add in what businesses spend to prevent loss, and that amount more than doubles. When you recognize how criminals might target your business, you can strategize ways to stop them....
If It Doesn’t Happen at Work, Is It Still Workplace Harassment?
You already know that federal mandates, as well as laws in many states, prohibit workplace harassment. What you might not know is that the term itself can be a little misleading. When you hear “workplace harassment” you may think it only applies to behavior that...
Develop Hourly Employees into Managers
Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...
Want to Improve Your Business? Get Engaged!
Like any good manager or owner, you know what you want for your business. You have goals for sales, profitability, turnover, and marketing ROI. To achieve all these goals, you'll have to tackle a lot of different strategies, but you'll need one thing to make them all...
How Training Reduces Turnover
Training and turnover have something in common – they both can cost a company a lot of money. They also have a causal relationship that goes both ways. High turnover increases training costs. At the same time, investing in a quality training program can reduce...
Who Are You Marketing To?
Whether you sell widgets online, own a corner convenience store in a small town, or run a trendy restaurant in a big city, you have a target market. A target market is a subset of the total consumers for your service or product. Identifying your target markets helps...
Classroom to Computer
Adopting a Corporate Online Training ProgramCorporate online training has grown by an astounding 900% in the last two decades, yet some companies have still not made the switch. Most business managers already know the benefits of online learning. They understand that...
How to Protect Your Customers from Digital Risks
As technology changes the way we do business, it also changes the risks involved in doing business. A company faces digital risks from every angle, and studies show cyber threats are becoming more frequent and more costly. The more extensive your digital footprint,...
The State of HR Compliance Law
Your human resources – your employees – are your most valuable resources. In some ways, they’re also your most regulated. Your business, no matter its size, is bound by HR compliance regulations that seem to be in a near constant state of change. This is particularly...
Workplace Harassment Threatens Your Corporate Culture
Trends in corporate culture over the past few years have shifted from focusing on how employees can contribute to the organization toward a holistic focus on the employee’s experience within the company. Part of this has been driven by increased competitiveness in the...
Controlling Costs in a Retail Business
When it comes to controlling costs in a retail environment, it's not just the dollars flying out the window that will get you. Sometimes, it's the less obvious things that will keep you from reaching your short and long term goals. Of course you have to keep your eye...
