How often do you recertify your employees for compliance topics? If a situation arose, are you confident they would know how to handle it? Recertification, even when state or federal law does not require it, is a good way to make sure your employees are always up to date in their training and ensure they don’t make costly compliance-related mistakes.
5 Reasons to Recertify Your Employees
Your employees are your front line, and any mistakes they make in the store can have lasting repercussions not only for them, but for you and your company as well. Here are five reasons for recertifying your employees’ compliance training:
1. Risk mitigation: Ongoing training helps identify and address potential compliance risks, minimizing the chance of violations that could lead to financial and reputational damage for your store.
2. Industry changes: Retraining helps employees adapt to the latest industry standards and expectations. Laws can also change from time to time, and even if recertification is not required, it’s a good idea to make sure your employees are aware of any relevant changes.
3. Customer trust and reputation: Employees who are well-versed in compliance matters contribute to building and maintaining trust with customers. If customers know they can trust your employees to handle situations correctly, they’ll be more likely to return.
4. Cost savings: Investing in regular training may save costs associated with legal penalties, fines, and damages resulting from compliance violations. For example, if your business sells age-restricted products, it’s better to make sure your employees are trained to handle those transactions correctly rather than suffer fines as the result of a sting. Additionally, insurance companies might offer discounts on liability insurance if your staff is properly trained.
5. Employee empowerment: Continuous learning empowers employees, making them more confident in their roles and better equipped to make informed decisions within the boundaries of compliance requirements.
Tracking Employee Recertifications
An important step to ensuring your employees are recertifying in the training they need is being able to report on certifications and see who needs training. Here are three ways your learning management system (LMS) can assist you with tracking certifications for your compliance training:
1. Reporting: Take advantage of your LMS’s reporting capabilities to stay up to date on what training your employees have taken, and when they’re due for recertification. Depending on your platform, you can build dashboards to focus on compliance training and schedule reports to be sent to you.
2. Document management to store certifications: If your LMS subscription includes a document library, you can use it to store all certifications for quick and easy access – even the ones taken outside of your LMS.
3. Schedule training: Build out learning paths that will automatically reassign training for compliance topics after a designated time period. This way, you know the training your employees need is always up-to-date, and you don’t need to worry about remembering to manually assign training.
LMS Reporting with trainingGrid®
Monitor your employee training with easy-to-use tracking and reporting features in trainingGrid®, an LMS developed with you and your employees in mind. Its intuitive design makes learning management simple and allows employees to begin training with just a click. Quickly monitor training progress down to the individual employee scorecard or aggregate company-wide training results for a complete picture using real-time and scheduled tracking and reporting tools.
Request a guided demonstration of trainingGrid® today!
