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Focus on Holiday Safety
Odds are your Christmas tree is not going to burn down your building (but water it well, anyway). Chances are also good that nobody’s going to eat a Poinsettia (it's a myth that they're poisonous, anyway). And you can probably bet that your assistant manager is not...
Featured Article
Focus on Holiday Safety
Odds are your Christmas tree is not going to burn down your building (but water it well, anyway). Chances are also good that nobody’s going to eat a Poinsettia (it's a myth that they're poisonous, anyway). And you can probably bet that your assistant manager is not...
Recent Articles
Coaching Vs. Training
Are your managers trainers or coaches? While it might seem like these are interchangeable roles, they are really two interdependent positions. Especially in today’s workforce where technology has transformed training techniques, trainers and coaches accomplish very...
You Might Be a Scary Boss If…
All employees have their own definitions of a “scary boss” – whether it’s someone who doesn’t understand boundaries, calls during vacations, blames others for their mistakes – and they can most likely immediately conjure a name and face to fit that definition. You...
The Hidden Costs of Doing Business (And How Training Can Help)
Running a successful business takes leadership, planning, financial know-how, and – usually – a little bit of luck. You can’t rely on any of these factors exclusively, though. Businesses that grow and thrive either have a leader who possesses all these traits or, more...
Innovative Ideas to Improve Your Business
We’ve all heard the saying, “if it ain’t broke don’t fix it,” but sometimes, you should be doing the exact opposite. It’s easy to get stuck in a rut following the same routines, performing the same duties, and using the same promotions day after day – but if you want...
The 10 Strategic Elements of a Culture of Convenience
Ask anyone and they’ll tell you; life is easier when everything is simple and convenient. The same is true for your business - when you can streamline tasks and establish processes that keep everything running like a well-oiled machine, your job becomes a lot easier....
The Art of Delegation for Managers
A daily to-do list is a critical tool in any leadership position. Without one, your day will rule you instead of the other way around. If you’re not constantly evaluating your to-dos, however, your list will be more of a reminder of all the tasks you didn’t get to...
Controlling Your Responses to Stress
Stress is a normal part of life, both personally and professionally. You can’t always control the stressors you’re faced with, but you can usually control how you respond to them. Let’s take a look at the most common responses to stress. Common Responses to Stress We...
Five Ways to Incorporate Technology in Training
Not long ago, the concept of technology in training meant rolling out the TV cart for new employees to watch videos about your company policies. However, employee training has changed drastically in recent years. So put away those VHS tapes, and consider these five...
10 Signs Of an Insecure Leader
Leadership is hard. Even on the best days, you’ll likely be faced with challenging situations and difficult decisions. Second-guessing yourself every once in a while is natural, but be careful. Too much internal doubt can mean you’re an insecure leader who seems to...
Manage Training with Blended Learning Strategies
There’s truth in the Chinese proverb that says, “I hear and I forget, I see and I remember, I do and I understand.” Adult learners remember what they see two times more effectively than what they read. Whether you’re launching a new promotion or certifying employees...
5 Steps to Decision Making with Empathy
Empathy is a popular concept right now, both in business and in life. What does empathy mean to you as a leader? Leading with empathy can look different for everyone, but in general, it means that your leadership decisions are guided by an understanding of the needs...
Can’t We All Just Get Along?
Albert Einstein once said, “In the middle of difficulty lies opportunity.” When you’re knee-deep in a difficult situation, it may be hard to hold on to that perspective. Keep this in mind: Managing conflict effectively leads to positive change for you, your team, and...
