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Brainstorming Dos and Don’ts
Scientist Linus Pauling once said, “The best way to have a good idea is to have lots of ideas.” Your business might not be about to change the world of quantum mechanics, but the ideas you come up with could be just as influential to your overall success....
Featured Article
Brainstorming Dos and Don’ts
Scientist Linus Pauling once said, “The best way to have a good idea is to have lots of ideas.” Your business might not be about to change the world of quantum mechanics, but the ideas you come up with could be just as influential to your overall success....
Recent Articles
What Are Your Training Goals?
Think back on your last training session. Did you just talk about the new product promotion, or did you explain why it’s important? Did you mention customer service or just remind employees to smile? Did you tell team members exactly what you expect from them and how...
5 Most Effective On-the-Job Training Strategies
Sad but true - employees disappoint us sometimes. Some lack the motivation to try new tasks, others seem unwilling to take on greater responsibilities. Before you label these employees as lazy, consider that the root of these behaviors may be employees’ fears of...
Responsible Tobacco Sales Training
When it comes to regulated products such as tobacco, your sales strategy has as much to do with compliance as it does with the products you offer. Every state has laws restricting the sale of tobacco products to minors, and those laws mean business. Breaking them, or...
How Outdoor Signage Impacts Sales
Two-and-a-half seconds. That’s how much time you have to draw an outside customer into your store. Is your window signage getting the job done? Window signs and displays not only promote particular products or services, they also give you a golden opportunity to...
Who’s Minding the Store? How to Stop Employee Theft
Employee theft always comes as a shock. After all, these people are family. But it happens—even in the best run operations. In fact, according to the United States Chamber of Commerce, 75 percent of employees steal from their workplace and most do it repeatedly. The...
Don’t Earn the Scarlet Letter of Food Safety
Accidents will happen. But there are no excuses when it comes to food safety. Whether you’re a full service restaurant, a quick-serve operation, or a convenience store offering food service, your customers expect to eat food that’s been stored, cooked and served...
Management Tip: Open Communication
A communication tip for managers: Open your mind before opening your mouth. Would you want to be spoken to the way you speak to your employees?See where your communication skills fit into the examples below. Then consider if you need to make some changes to improve...
